Effective Date: 28th May, 2025

At Definitive Mortgage Group, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you provide through contact forms or service inquiries.

• Financial Information: Income details, employment information, credit history, and other data necessary for mortgage applications.

• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the collected information to:

• Process mortgage applications and provide related services.

• Respond to your inquiries and provide customer support.

• Improve our website and services.

• Send promotional communications, if you have opted in.

• Comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to others. We may share information with:

• Service Providers: Trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

• Legal Obligations: When required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Withdraw consent for data processing.

To exercise these rights, please contact us at info@definitivemortgagegroup.com.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.